Order
Cancellation.

Flexible management for your organic journey.

Pre-Dispatch Cancellations

Orders can be canceled with a full, immediate refund prior to our logistics team initiating the dispatch protocol. This typically occurs within 12 hours of order placement.

Post-Dispatch Exceptions

Once an order enters the dispatch phase, cancellation is no longer possible. However, eligible items may be processed through our Return & Refund system upon delivery.

Subscription Management

Our exclusive organic subscriptions can be paused or canceled at any time directly from your vendor dashboard.

Last Updated March 2026
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